About Us At Floor Broker
Floor Broker is a nationwide flooring wholesaler focused on simplifying the selection process, lowering our customers bottom line & delivering on time.
We won't try and sell you anything
We Will Listen To Our Customers Needs
And Then Focus On Finding The Proper Solution
From Start To Finish
We have a team dedicated to researching every flooring type in the world to make sure we offer only the most versatile products on the market to fit your needs. Our products diversity are built to fit every need from small families who have homes with pets ― all the way to busy commercial areas. Our motto is to get you the BEST price on the BEST flooring.
If you have an idea, we have the reality. Although we were founded in 2016, both our CEO & Staff have been working in Floor Covering for over 30 years. We have you covered when it comes to making sure your next project starts off the right way & finishes with a smile. Our 100% Money Back Guarantee ensures you have peace of mind knowing that your Home or Business is finally the setting you always wanted without an unsure investment.
“My floor looks absolutely amazing. We are so happy. Thank you for everything.”
Crystal Owens - FloorBroker.com Customer
When you decide to take the step to purchase with us here at Floor Broker, we go over everything that is pertinent to your project to ensure you get the absolute best floor at the absolute best price.
Decisions, Decisions, Decisions:
Once we decide on which flooring best suits your demands, the fun begins! We will begin to sort out all implementations to get your project lifted off the ground.
Once your project in motion we're here to help you every step of the way. From start to finish we will provide you with the information and project articulation to make everything go smoothly.
why people choose the floor broker advantage
Big Boxes & Flooring Stores Are Greedy
At Floor Broker, we don’t believe in marking up products to ridiculously insane numbers just to offer you 70% off or our favorite FREE LABOR. We will offer you a fair price right from the very start. Our fixed margin pricing consistently beats the big box by 15% and can completely smoke any main street dealer.
STATEMENT FROM THE OWNER OF FLOORBROKER.COM
The reason Floor Broker exists today, goes all the way back to when I was a Tile Salesmen at another fairly large Flooring Company. Over my years, I realized how greedy Flooring Distributors really were and there was no question that they were taking advantage of their customers. It was on a fateful January afternoon back in 1999 that I decided after I got enough experience, that I would start my own Company & sell those exact products where my loyal Customers would win without breaking the bank. Then I would win by giving fair deals, gaining a loyal customer base & expanding across the entire US to continuously revolutionize the process of selling Floor.
Founder & CEO of FloorBroker.com
You Are Fully Protected By Our 100% Satisfaction-Guarantee.
If for any reason you don't absolutely love your flooring, you can get a full refund anytime within 30 days after your purchase. If you have any issues, just get in touch with our friendly support team and they'll help you out to get the results you need or give you a swift refund.
Floor Broker Advantage?
Here are some common questions.
How does shipping work?
Your order will be shipped within the same day, to 2 business days after the purchase is completed.
Total shipping time varies on three factors:
1. Which type of Flooring you purchased - manufacturers have their storage warehouses scattered across the US. Depending on which state it is shipped from will determine the length of time. We can provide this information upon completion of your order.
2. Quantity of the Flooring purchased - whether it ships freight or express may determine the amount of time it arrives. We can provide this information upon completion of your order.
3. Delivery Method - Varies by options:
3A.) If you have a warehouse & loading dock, we can send it directly there and you can unload the purchase.
3B.) Shipping dock checkpoints are available if you have your own way of picking up the order. The option to pick up the order at a checkpoint warehouse is available.
3C.) Front Door Lift Drop-off, this option normally requires additional fork-levers to grab the flooring, then lower it down to ground, then dolly'd to your front door. This option will be an additional $75-$100.
3D.) Free in-store pickup. You also have the option to come grab it from our warehouse for free after it arrives.
What type of payment do you accept and how do I know my personal information is protected?
We accept Wire Transfers, Checks, PayPal, Stripe and Cash. Your payments are processed through an encrypted database as well as a Point of Sales system which utilizes encrypted methods of purchase security. Your payment information is never saved after the purchase is completed. Your personal information is never saved unless you've "Opted-In" to our mailing list and promotional offers. We are a verified Business through the Better Business Bureau and respect your rights and privacy.
How does factory direct purchasing work?
When you choose to become a part of our buying group you will need to open a DBA under your current company or start a new entity. Example: Floor Broker of YOUR CITY. When that step has been completed we will then set you up with your own account numbers with our partner factories and you will be set to order factory direct.
How do I make my flooring selection?
This is the revolutionary part of our business. When you start you will be asked to complete 2 fun quizzes that will take less than 10 minutes. At which point a broker will find flooring that matches your functionality and budget. He will take those choices to a interior designer who will choose the colors and profiles that you desire. The samples will ship directly to home or business and you choose which floor you love.
What if I don't like the choices?
If your are unable to fall any of the choices we sent we will have designer contact you by phone and find out what the choices are lacking. We will then send out another package free of charge.